FAQ
Frequently Asked Questions
SHOPPING QUESTIONS
That’s my name. It means a lot for me! And I’m here with my name, to do the best I can for the pleasant customer experience and satisfaction!
How can I use a coupon code?
If you have a coupon code, you can apply it at checkout page.
Do you ship worldwide?
Yes, we do! Please contact us and we can arrange the best delivery method.
How can I request a refund?
If you have any questions about our Returns and Refunds Policy, please contact us by email: info@dinev.co.uk
or
check our return policy page: https://dinev.co.uk/returns-policy/
MISCELLANEOUS QUESTIONS
Are there benefits for registered users?
Yes. Registered users have prior access to our promotion and discounts. You can save your delivery details, also you can check your orders history.
What payment methods are available?
Direct Bank Transfer, Google Pay, Apple Pay, PayPal, Credit and Debit card payments.
Do you offer gift wrapping?
Gift wrapping is possible on request. Please contact us prior to your order.